All Systems Operational

About This Site

Status of Worldpay Services

Authorization & Payments Operational
Acquiring Services Operational
Funding & Payouts Operational
Portals & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

INC0619188 - We are aware of potential issues with a Third Party
Resolved - The Third Party has resolved the technical issue with transaction processing. The service is now operating as expected.
Aug 15, 06:28 UTC
Identified - We are continuing to experience a technical issue with Mastercard Debit network that may be causing transaction processing errors. Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.
Aug 15, 04:54 UTC
Investigating - We are currently aware of a technical issue with Mastercard Debit network that may be causing transaction processing errors on the Worldpay Core Processing (RAFT) platform. Technical resources are monitoring the issue and will provide updates as received.
Aug 15, 04:28 UTC
INC0619134 - LatinAmerica (LatAm) - Transaction processing issue is resolved.
Resolved - There was a Third Party issue that impacted transaction processing for LatAm - Acquiring (Argentina), LatAm - Acquiring (Brazil), LatAm - Acquiring (Colombia and LatAm - Acquiring (Mexico) regions. The third-party has resolved the technical issue. The service is now operating as expected.
Aug 15, 03:28 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

INC0616741 - Worldwide Payment Gateway (WPG) - iyzico - Payment Processing
Resolved - There was an increase in failures for payments processing through the acquirer, iyzico, on the Worldwide Payment Gateway (WPG) platform. Some payments processing through iyzico may have resulted in an error or been declined. The issue resolved without intervention from Worldpay technical resources. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Aug 12, 20:00 UTC

Aug 11, 2026

ATH Network - Transaction Authorizations
Resolved - There was an increase in failures for transactions processing on the ATH network. Some transactions may have been declined. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Aug 11, 19:30 UTC
INC0615168 - Mastercard Debit - Transaction Authorizations
Resolved - There was an increase in failures for transactions processing on the Mastercard Debit network. Some Debit transactions may have been declined between 09:53 ET – 10:02 ET. The issue was resolved without intervention from Worldpay technical resources. All Worldpay systems operated normally throughout the duration of the incident.
Aug 11, 14:58 UTC
Investigating - There is an increase in failures for transactions processing on the Mastercard Debit network. Some Debit transactions may be declined. Mastercard technical resources are working to identify and resolve the issue. All Worldpay systems are operating normally and the environment will be monitored for recovery.
Aug 11, 14:11 UTC

Aug 10, 2026

INC0613147 - We have resolved issues with Authorization & Payments.
Resolved - We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Aug 10, 07:24 UTC

Aug 9, 2026

INC0612666 - Electronic Benefit Transfer (EBT) transaction authorizations - FIS Global is resolved.
Resolved - The issue affecting Electronic Benefit Transfer (EBT) transactions across multiple states on the FIS Global network was resolved without technical intervention from Worldpay. The environment continues to be monitored to ensure stability and confirm normal operations.
Aug 9, 08:39 UTC
INC0612578 - We are aware of potential issues with a Third Party
Resolved - The incident resolved without technical intervention from Worldpay. Worldpay systems functioned normally throughout the incident. Worldpay will continue to monitor the environment for stability.
Aug 9, 05:39 UTC
Update - We are continuing to work on a fix for this issue.
Aug 9, 05:39 UTC
Identified - Third-party technical resources are working to identify and resolve the issue. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for resolution.
Aug 9, 05:14 UTC
Investigating - We are currently aware of a technical issue with Visa network that may be causing Visa transactions to be declined. Technical resources are monitoring the issue and will provide updates as received.
Aug 9, 04:33 UTC

Aug 8, 2026

INC0612123 - We are aware of potential issues with a Third Party
Resolved - Platform Affected: Retraction - Credit/Debit Network - Visa
Issue: There was no third-party incident causing intermittent transaction processing errors on the Visa network.
Status: Retraction
Impact: There was no external impact to clients.
Actions Taken to Restore Service: Upon further investigation, it has been determined that there was no impact to Visa regarding this incident. Please disregard any previous communications. We apologize for any confusion or inconvenience this may have caused.
Aug 8, 21:41 UTC
Update - We are continuing to experience a technical issue with Visa network that may be causing intermittent errors while processing transactions. Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.
Aug 8, 20:01 UTC
Identified - We are continuing to experience a technical issue with Visa network that may be causing intermittent errors while processing transactions. Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.
Aug 8, 10:05 UTC
Investigating - We are currently aware of a technical issue with Visa network that may be causing intermittent transaction processing errors. Technical resources are monitoring the issue and will provide updates as received.
Aug 8, 05:23 UTC

Aug 7, 2026

No incidents reported.

Aug 6, 2026

INC0610631 - Worldwide Payment Gateway - Transaction Authorisations
Resolved - Worldpay technical teams isolated traffic to mitigate the impact. Worldpay will continue to monitor the environment to ensure stability.
Aug 6, 20:02 UTC
Identified - There is an increase in failures for a subset of Worldwide Payment Gateway (WPG) transactions processing via the Hosted Payment Pages (HPP) platform. Some WPG transactions may be declined with a network related failure. Retries may be successful. Worldpay technical teams have isolated traffic to mitigate the impact at 17:26 UTC. The environment will continue to be monitored to ensure stability for when traffic is normalized.
Aug 6, 18:33 UTC
Investigating - We are currently experiencing a technical issue with Authorisations & Payments. There is an increase in failures for a subset of Worldwide Payment Gateway (WPG) transactions processing via the Hosted Payments Pages (HPP) platform. Some WPG transactions may be declined with a network related failure. Worldpay has isolated an internal database issue to mitigate the impact at 17:26 UTC. The environment will continue to be monitored for stability. We apologize for the inconvenience this may cause to you or your customers.
Aug 6, 17:46 UTC
INC0610607 - Credit/Debit Network - Accel
Resolved - The issue resolved without any technical intervention by Worldpay. All Worldpay systems were operating normally throughout the incident, and the environment was monitored until 12:55 ET to ensure stability.
Aug 6, 17:03 UTC
Investigating - There was an increase in failures for transactions processing on the Accel network. Worldpay engaged Accel to assist with troubleshooting and restoration of service. All Worldpay systems were operating normally.
Aug 6, 16:20 UTC
INC0609756 - Electronic Benefit Transfer (EBT) - Women, Infants, and Children (WIC) - FIS Global
Resolved - There was a third-party issue which affected Electronic Benefit Transfer (EBT) and Women, Infants, and Children (WIC) transactions processing in multiple states. FIS Global technical resources identified and resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of the incident.
Aug 6, 02:05 UTC
Update - There was a third-party issue which affected Electronic Benefit Transfer (EBT) and Women, Infants, and Children (WIC) transactions processing in multiple states. FIS Global technical resources identified and resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of the incident.
Aug 5, 21:32 UTC
Identified - We are currently observing a third-party technical issue affecting Authorization & Payments for Electronic Benefit Transfer and Women, Infants, and Children (WIC) transactions for multiple states. FIS Global technical resources identified an internal issue and have restored service as of 16:49 ET. Worldpay is continuing to observe increased response times and is monitoring the environment for full recovery. All Worldpay systems are operating normally.
Aug 5, 20:58 UTC
Investigating - We are currently observing a third-party technical issue affecting Authorization & Payments for Women, Infants, and Children (WIC) transactions in the state of New York. Worldpay technical resources are engaging FIS Global to assist with troubleshooting the failures. All Worldpay systems are operating normally.
Aug 5, 20:38 UTC

Aug 5, 2026

INC0609617 - We have observed issues with Authorization & Payments.
Resolved - We observed an issue with Authorization & Payments on the Worldpay Core Processing (RAFT) and eCommerce (VAP) platforms. Automated processes routed traffic to a redundant path to mitigate impact. Worldpay will continue to monitor the processing environment for stability.
Aug 5, 18:00 UTC
INC0608626 - Worldwide Payment Gateway - Transaction Authorisations
Resolved - We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Aug 5, 03:13 UTC
Update - We continue to experience a technical issue affecting transaction authorisations when processing through Worldwide Payment Gateway platform. Worldpay teams are actively working to resolve this issue as a matter of priority. Further updates will be shared as new information becomes available.
Aug 5, 01:15 UTC
Investigating - We are aware of an incident affecting transaction authorisations when processing through Worldwide Payment Gateway platform.
Aug 5, 00:52 UTC
← Incident History Powered by Atlassian Statuspage

Contact Us:

Please contact your normal point of contact with questions.