Worldpay Platform Status Page Status

INC0549763 - We are investigating potential issues with Portals & Reporting

Update - We are continuing to experience a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Our technical resources continue to work to resolve the issue as a matter of priority.
Jul 02, 2026 - 14:55 UTC

Update - We are currently experiencing a technical issue with Portals & Reporting. A subset of customers may experience duplicate chargeback entries within the eCommerce (VAP) iQ portal. Worldpay teams are continuing to work to restore service.
Jul 01, 2026 - 15:55 UTC

Identified - We are continuing to experience a technical issue with Portals & Reporting. Our technical resources continue to work to resolve the issue as a matter of priority.
Jun 26, 2026 - 11:57 UTC

Investigating - We are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 26, 2026 - 09:48 UTC

About This Site

Status of Worldpay Services

Authorization & Payments Operational

Acquiring Services Operational

Funding & Payouts Operational

Portals & Reporting Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 3, 2026

No incidents reported today.

Jul 2, 2026

INC0557136 - eCommerce (VAP) - iQ - Reports

Resolved - We have resolved the technical issue with Portals & Reporting. eCommerce (VAP) iQ reports were delayed. All reports are available to download or view as of 10:37 ET. We apologize for any inconvenience this may have caused you or your customers.
Jul 2, 14:53 UTC

Investigating - We are currently experiencing a technical issue with Portals & Reporting. eCommerce (VAP) iQ - Reports are delayed in delivery. Technical resources are working to identify and generate the affected reports.
Jul 2, 14:11 UTC

INC0556758 - We have resolved issues with Authorization & Payments.

Resolved - We have resolved a technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Jul 2, 08:14 UTC

Jul 1, 2026

INC0555984 - eCommerce (VAP) - iQ Reports- Availability

Resolved - The technical issue with Portals & Reporting has now been resolved. The affected eCommerce (VAP) - iQ reports are now available.
Jul 1, 15:44 UTC

Investigating - We are currently experiencing a technical issue with Portals & Reporting. eCommerce (VAP) -reports are delayed in delivery. Technical resources are working to identify and resolve the issue as a matter of priority.
Jul 1, 14:46 UTC

INC0554680 - We are investigating issues with Authorization & Payments

Resolved - The incident was resolved without technical intervention from Worldpay resources. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Jul 1, 00:18 UTC

Investigating - We are currently experiencing a technical issue with Authorization & Payments for NYCE network. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 30, 23:22 UTC

Jun 30, 2026

Jun 29, 2026

Jun 28, 2026

Jun 27, 2026

Jun 26, 2026

Jun 25, 2026

No incidents reported.

Jun 24, 2026

INC0549323 - We are aware of potential issues with a third-party

Resolved - The incident resolved without any technical intervention from Worldpay teams. All Worldpay systems were operating normally throughout the incident. Worldpay will continue to monitor the environment for stability.
Jun 24, 23:57 UTC

Investigating - We are currently aware of a technical issue with Conduent that may be causing Women, Infants, and Children (WIC) transactions to go to error. Technical resources are monitoring the issue and will provide updates as received.
Jun 24, 23:22 UTC

INC0548416 - There was an incident affecting transaction authorizations on the Latin American Gateway.

Resolved - Some transactions may have been declined. Worldpay technical resources rerouted traffic to restore service. Worldpay will continue to monitor the processing environment for stability.
Jun 24, 14:03 UTC

INC0538187 - We are investigating potential issues with Funding & Payouts

Resolved - We have resolved the technical issue with Funding & Payouts on the Worldpay Total platform. A subset of Worldpay Total customers who were scheduled to receive funding 24-Jun-2026, will receive funds 25-Jun-2026 or one-day later than expected according to the customer funding cycle. All processing is now complete. Delayed funding will be paid to impacted customers once processed by card schemes 25-Jun-2026.
Jun 24, 07:13 UTC

Identified - We are continuing to experience a technical issue which has caused a one-day funding delay for a subset of merchants on the Worldpay Total (WPT) platform. Technical resources are working to process the affected files.
Jun 24, 05:14 UTC

Update - We are continuing to experience a technical issue which has caused a one-day funding delay for a subset of merchants on the Worldpay Total (WPT) platform. Technical resources are working to process the affected files.
Jun 24, 05:12 UTC

Investigating - We are currently experiencing a technical issue with Funding & Payouts. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 24, 05:03 UTC

Jun 23, 2026

INC0538187 - A power grid issue caused a temporary power disruption which impacted transaction authorisation and tokenization requests on multiple platforms.

Resolved - A third-party power disruption caused intermittent transaction authorisation and tokenization issues on some Worldpay platforms. Our technical teams have completed restoration efforts and are now observing stability on the affected platforms.
Jun 23, 22:35 UTC

Update - A third-party power disruption is causing intermittent transaction authorisation issues and tokenization requests errors on some Worldpay platforms. Our technical teams have restored service to some platforms and continue to troubleshoot to restore full service as soon as possible.
Jun 23, 21:44 UTC

Update - A third-party power disruption is causing intermittent transaction authorisation issues on some Worldpay platforms. Some transaction authorizations and tokenization requests may result in an error or be declined. Our technical teams are engaged and working to restore service as soon as possible.
Jun 23, 20:59 UTC

Identified - A third-party power outage is affecting transaction authorisations on multiple Worldpay platforms. Some transactions may be declined or result in an error. Worldpay technical resources are continuing to work to recover all affected platforms and restore service.
Jun 23, 20:27 UTC

Update - A third-party power outage is affecting transaction authorisations on multiple Worldpay platforms. Some transactions may be declined or result in an error. Worldpay technical resources are working to recover all affected platforms.
Jun 23, 20:08 UTC

Investigating - We are currently experiencing a technical issue with Authorization & Payments. Technical resources are working to identify and resolve the issue as a matter of priority.
Jun 23, 19:48 UTC

Jun 22, 2026

INC0536042 - Women, Infants, and Children (WIC) - Transaction Authorizations

Resolved - Conduent technical resources resolved an internal issue to restore service. Worldpay monitoring tools observed recovery at 21:00 ET. Some Women, Infants, and Children (WIC) transactions may have been declined. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Jun 22, 02:12 UTC

Identified - Conduent technical resources resolved an internal issue to restore service. Worldpay monitoring tools observed recovery at 21:00 ET. Some Women, Infants, and Children (WIC) transactions may have been declined. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Jun 22, 01:25 UTC

Investigating - There is an incident which is affecting Women, Infants, and Children (WIC) transactions on the Conduent network. All Worldpay systems are operating normally. Technical resources are monitoring the issue and will provide updates as received.
Jun 22, 00:11 UTC

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

INC0533486 - We have resolved issues with Authorization & Payments.

Resolved - We have resolved the technical issue with Authorization & Payments affecting transaction processing though Worldpay Hosted Payment Pages, between 08:14 UTC and 08:19 UTC. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Jun 19, 11:30 UTC

INC0533525 - We are investigating issues with Authorization & Payments

Resolved - We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Jun 19, 10:18 UTC

Investigating - We are currently aware of a technical issue with Worldwide Payment Gateway (WPG) that may be causing intermittent transaction processing errors. Technical resources are monitoring the issue and will provide updates as received.
Jun 19, 10:00 UTC

INC0533214 - Alternative Payment Method (APM) - eps - We are aware of potential issues with a third-party

Resolved - eps technical resources resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of this issue. Worldpay will continue to monitor the environment for stability.
Jun 19, 01:17 UTC

Identified - There is a third-party incident affecting transaction authorizations for the Alternative Payment Method - eps. Some transactions processing via the eps payment method may be declined. eps technical resources are continuing to work to restore service. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.
Jun 18, 23:41 UTC

Update - There is a third-party incident affecting transaction authorizations for the Alternative Payment Method - eps. Some transactions processing via the eps payment method may be declined. eps technical resources are continuing to work to restore service. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.
Jun 18, 22:26 UTC

Investigating - We are currently aware of a technical issue affecting transaction authorizations processing through the Alternative Payment Method - eps. All Worldpay systems are operating normally. Technical resources are monitoring the issue and will provide updates as received.
Jun 18, 21:13 UTC

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