Worldpay Platform Status Page Status

Feb 10, 2026

INC0403847 - There was a third-party incident which is affected transaction authorizations processing through the Mastercard Debit (Cirrus/Maestro) network.

Resolved - The issue resolved without intervention from Worldpay resources. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Feb 10, 01:18 UTC

Investigating - We are currently investigating this issue.
Feb 10, 01:14 UTC

Feb 9, 2026

INC0403590 - We are aware of a third-party incident which is affecting transactions processing through the Alternative Payment Method (APM) - iDeal.

Resolved - Third-party technical resources resolved an internal issue to restore service. All Worldpay systems operated normally throughout the incident. Worldpay will continue to monitor the environment for stability.
Feb 9, 19:18 UTC

Investigating - Third-party technical resources are working to identify and resolve the issue. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.
Feb 9, 18:59 UTC

INC0403263 - We are investigating potential issues with delayed reporting for customers utilizing the eCommerce (VAP) iQ portal for reports.

Resolved - Worldpay technical resources have resolved an internal issue which may have delayed the availability of eCommerce (VAP) iQ reports. As of 10:56 ET, eCommerce (VAP) iQ reports are available to view or download.
Feb 9, 16:07 UTC

Investigating - We are currently experiencing a technical issue with eCommerce (VAP) iQ Reporting. Technical resources are working to complete the generation of the affected reports as a matter of priority.
Feb 9, 15:01 UTC

Feb 8, 2026

No incidents reported.

Feb 7, 2026

INC0400373 -We are aware of potential issues with a third-party.

Resolved - Third-party technical resources resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the incident. Worldpay teams will continue to monitor the environment for stability.
Feb 7, 01:31 UTC

Investigating - We are aware of a third-party technical issue affecting transaction authorizations on the Worldpay Alternative Payments (WPAP) platform when processing through Alternative Payment Method (APM) – eps.
Feb 7, 01:14 UTC

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

INC0385367 - We are aware of an incident currently impacting eCommerce (VAP) transaction authorizations from Mastercard since 21-Jan-2026.

Resolved - eCommerce support teams recycled all FE and IE servers and completed recovery actions. Declines are no longer being observed, and End of Impact has been declared. eCommerce support will work with the impacted merchants individually to determine how the merchant would like to address the impacted transactions.
Feb 4, 23:25 UTC

Identified - eCommerce support identified an issue with a Software Development Kit install that was implemented on 21-Jan-2026 to address a compliance mandate from Mastercard. Support teams remain engaged with recovery, and are actively working to resolve the issue.
Feb 4, 20:13 UTC

Investigating - Worldpay Incident Command has opened a service recovery call and is gathering technical support resources, to identify and resolve the issue.
Feb 4, 19:34 UTC

INC0397867 - A third-party issue is affecting transaction authorizations processing on the Interlink and Maestro networks.

Resolved - The technical issue affecting authorizations processing on the Interlink and Maestro networks has been mitigated/resolved without intervention from Worldpay resources. Some transactions with BIN 542543 may have been declined.

All Worldpay systems were operating normally throughout the incident. Worldpay will continue to monitor the processing environment for stability.
Feb 4, 23:05 UTC

Investigating - We are currently aware of a technical issue affecting authorizations processing on the Interlink and Maestro networks. Some transactions with BIN 542543 may be declined. Technical resources are monitoring the issue and will provide updates as received.
Feb 4, 22:15 UTC

INC0397733 - A third-party issue is affecting Electronic Benefit Transfer (EBT) transactions for the state of Connecticut on the Conduent Network.

Resolved - The Third Party has resolved the technical issue with Electronic Benefit Transfer (EBT) transactions for the state of Connecticut on the Conduent network. All Worldpay systems were operating normally and the service is now operating as expected.
Feb 4, 19:21 UTC

Investigating - We are currently aware of a technical issue with Electronic Benefit Transfer (EBT) on the Conduent network that is causing an increase in failures for the state of Connecticut. Technical resources are monitoring the issue and will provide updates as received.
Feb 4, 17:52 UTC

Feb 3, 2026

No incidents reported.

Feb 2, 2026

INC0394898 - We are investigating potential issues with DX8000 and Move Terminals

Resolved - A third-party provider acknowledged a drop in global sim sessions due to an outage. The provider has confirmed that the issue is now resolved.
Feb 2, 15:55 UTC

Identified - We are aware of an issue impacting DX8000 and Move terminals. Please switch your terminal to Wi-Fi to correct the issue. For help on how to do so, visit help.worldpay.com and search your terminal model and wifi troubleshooting.
Feb 2, 14:30 UTC

Investigating - We are currently experiencing a technical issue with Acquiring Services. Technical resources are working to identify and resolve the issue as a matter of priority.
Feb 2, 14:22 UTC

[INC0394503] - We are aware of potential issues with a Third Party - Electronic Benefit Transfer (EBT) - Conduent

Resolved - The Third Party has resolved the technical issue with Electronic Benefit Transfer (EBT). The service is now operating as expected.
Feb 2, 10:40 UTC

Investigating - We are currently aware of a technical issue with Electronic Benefit Transfer (EBT) that may be causing transaction timeouts. Technical resources are monitoring the issue and will provide updates as received.
Feb 2, 09:01 UTC

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

[INC0387135] - We are investigating issues with Authorization & Payments

Resolved - We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Jan 28, 12:23 UTC

Investigating - We are currently experiencing a technical issue with Authorization & Payments. Technical resources are working to identify and resolve the issue as a matter of priority.
Jan 28, 12:23 UTC

Jan 27, 2026

INC0386573 - We were aware of an incident causing the delay of eCommerce Secure Scheduled Reports (SSR).

Resolved - We have resolved the technical issue affecting availability of the eCommerce Secure Scheduled Reports (SSR). The reports are now available. We apologize for any inconvenience this may have caused you or your customers.
Jan 27, 20:21 UTC

Identified - Worldpay technical resources are working to generate the delayed reports.
Jan 27, 19:12 UTC

INC0386556 - We are investigating potential issues with Portals & Reporting

Resolved - This incident has been resolved.
Jan 27, 19:21 UTC

Identified - We have resolved the technical issue affecting accessibility to the eCommerce iQ application. The service is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Jan 27, 17:55 UTC

Investigating - We are currently experiencing a technical issue with Portals & Reporting for the eCommerce iQ application. Users may be unable to access the application. Technical resources are working to identify and resolve the issue as a matter of priority.
Jan 27, 17:53 UTC

All Systems Operational

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