INC0491752 We are currently aware of a technical issue impacting Electronic Benefit Transfer (EBT) transactions for multiple states on the Conduent network.

Incident Report for Worldpay Platform Status Page

Resolved

This incident has been resolved.
Posted May 06, 2026 - 23:54 UTC

Update

We are continuing to investigate this issue.
Posted May 06, 2026 - 23:53 UTC

Update

Conduent technical resources resolved an internal issue to restore service. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.
Posted May 06, 2026 - 23:53 UTC

Update

Conduent technical resources are actively working to restore service. All Worldpay systems are operating normally. Worldpay will continuing to monitor the environment for recovery.
Posted May 06, 2026 - 22:15 UTC

Update

Conduent technical resources are actively working to resolve an internal issue and restore service. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.
Posted May 06, 2026 - 19:01 UTC

Update

Conduent technical resources are continuing to work to resolve an internal issue and restore service. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.
Posted May 06, 2026 - 17:48 UTC

Update

Some EBT transactions may be declined. Technical resources are monitoring the issue and are continuing to engage the third-party for resolution.
Posted May 06, 2026 - 16:51 UTC

Investigating

We are currently investigating this issue.
Posted May 06, 2026 - 15:55 UTC
This incident affected: Authorization & Payments.
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