INC0665327 - Worldwide Payment Gateway (WPG) - Cardinal 3D Secure Authentication

Incident Report for Worldpay Platform Status Page

Resolved

The issue was resolved without intervention from Worldpay technical resources. 3D Secure Authentication requests may have intermittently failed to process through Cardinal. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Posted Sep 25, 2026 - 16:25 UTC

Investigating

There is an increase in failures for Cardinal 3D Secure Authentication (3DS) requests on the Worldwide Payment Gateway (WPG) platform. Technical resources are monitoring the environment for recovery. All Worldpay systems are operating normally.
Posted Sep 25, 2026 - 15:54 UTC
This incident affected: Authorization & Payments.