INC0511453 - We are investigating potential issues with eCommerce iQ reports

Incident Report for Worldpay Platform Status Page

Resolved

We have resolved the technical issue which delayed the availability of eCommerce iQ reports. All reports are available to view or download as of 10:40 ET. We apologize for any inconvenience this may have caused you or your customers.
Posted May 26, 2026 - 14:53 UTC

Investigating

We are currently experiencing an issue which has delayed the availability of eCommerce iQ reports. Technical resources are working to generate the affected reports.
Posted May 26, 2026 - 14:00 UTC
This incident affected: Portals & Reporting.