Worldpay technical teams isolated traffic to mitigate the impact. Worldpay will continue to monitor the environment to ensure stability.
Posted Aug 06, 2026 - 20:02 UTC
Identified
There is an increase in failures for a subset of Worldwide Payment Gateway (WPG) transactions processing via the Hosted Payment Pages (HPP) platform. Some WPG transactions may be declined with a network related failure. Retries may be successful. Worldpay technical teams have isolated traffic to mitigate the impact at 17:26 UTC. The environment will continue to be monitored to ensure stability for when traffic is normalized.
Posted Aug 06, 2026 - 18:33 UTC
Investigating
We are currently experiencing a technical issue with Authorisations & Payments. There is an increase in failures for a subset of Worldwide Payment Gateway (WPG) transactions processing via the Hosted Payments Pages (HPP) platform. Some WPG transactions may be declined with a network related failure. Worldpay has isolated an internal database issue to mitigate the impact at 17:26 UTC. The environment will continue to be monitored for stability. We apologize for the inconvenience this may cause to you or your customers.