INC0363133, We are aware of an issue affecting transaction processing utilizing internet traffic in the US region on the Worldpay Core Processing platform.

Incident Report for Worldpay Platform Status Page

Resolved

A third-party DNS provider reverted a recent software change to restore service. Worlpday will continue to monitor the environment for stability.

Posted Jan 08, 2026 - 23:16 UTC

A third-party DNS provider reverted a recent software change to restore service. Worlpday will continue to monitor the environment for stability.

Posted Jan 08, 2026 - 20:53 UTC

Worldpay support teams are actively continuing to investigate this issue.

Posted Jan 08, 2026 - 19:31 UTC

Worldpay support teams are actively continuing their investigation into this issue.

Posted Jan 08, 2026 - 18:33 UTC

We are continuing to investigate this issue.

Posted Jan 08, 2026 - 17:26 UTC

We are currently investigating this issue.

Posted Jan 08, 2026 - 16:32 UTC

This incident affected: Authorization & Payments.