INC0640049 - Mastercard - Transaction Authorizations

Incident Report for Worldpay Platform Status Page

Resolved

We were aware of a technical issue which impacted multiple Mastercard services and resulted in increased latency and transaction authorization failures for the Worldwide Payment Gateway. Third-party technical teams have resolved the issue and restored services. Worldpay will continue to monitor the environment for stability.
Posted Sep 03, 2026 - 19:23 UTC

Identified

We are currently aware of a technical issue which is impacting multiple Mastercard services that may be causing latency and increased transaction authorization failures for the Worldwide Payment Gateway. Third-party technical teams are continuing to work to resolve the issue and restore services. Worldpay is monitoring the environment for recovery and is continuing to request status updates from Mastercard.
Posted Sep 03, 2026 - 17:44 UTC

Investigating

We are currently aware of a technical issue which is impacting multiple Mastercard services that may be causing latency and increased transaction authorization failures for the Worldwide Payment Gateway. Third-party technical teams are working to identify and resolve the issue. Worldpay is monitoring the environment for recovery and are requesting status updates from Mastercard.
Posted Sep 03, 2026 - 16:36 UTC
This incident affected: Authorization & Payments.