The issue was resolved without intervention from Worldpay technical resources. 3D Secure Authentication requests may have failed to process through Cardinal. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Posted Sep 27, 2026 - 03:59 UTC
Investigating
We are currently aware of a technical issue with 3D Secure - Authentication that may be causing some 3D Secure authentications attempts to be declined. Technical resources are monitoring the issue and will provide updates as received.