INC0420005 - Latency for transaction authorizations processing on the Access Worldpay, Latin America Gateway, and Worldwide Payment Gateway.

Incident Report for Worldpay Platform Status Page

Resolved

Worldpay redirected traffic to mitigate the impact to the affected platforms. Transaction authorizations may have experienced latency or may have been declined with a timeout related failure. The service is now operating as expected. Worldpay will continue to monitor the environments for stability.
Posted Feb 25, 2026 - 17:50 UTC

Investigating

We are currently investigating a technical issue with Authorization & Payments which is causing an increase in latency for transactions processing on the Access Worldpay, Latin America Gateway, and Worldwide Payment Gateway (WPG) platforms, Technical resources are working to identify and resolve the issue as a matter of priority.
Posted Feb 25, 2026 - 17:37 UTC
This incident affected: Authorization & Payments.