INC0639789 - We are investigating issues with Authorization & Payments

Incident Report for Worldpay Platform Status Page

Resolved

We have resolved the technical issue with Authorization & Payments for China UnionPay (CUP) transactions on the Hosted Payment Pages (HPP) platform.. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Posted Sep 03, 2026 - 10:13 UTC

Identified

We are continuing to experience a technical issue with Authorization & Payments for China UnionPay (CUP) transactions on the Hosted Payments Page (HPP) platform. Technical resources are working to resolve the issue as a matter of priority.
Posted Sep 03, 2026 - 08:39 UTC

Investigating

We are currently experiencing a technical issue with Authorization & Payments. Technical resources are working to identify and resolve the issue as a matter of priority.
Posted Sep 03, 2026 - 08:22 UTC
This incident affected: Authorization & Payments.