The third-party has resolved the technical issue which caused an increase in failures for transaction authorizations processing via the Mastercard Send Service platform. The service is now operating as expected. All Worldpay systems were operating normally throughout the duration of the incident.
Posted Aug 19, 2026 - 16:03 UTC
Identified
The third-party continues to experience a technical issue impacting transaction authorizations processing on the Mastercard Send Service platform. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.
Posted Aug 19, 2026 - 14:42 UTC
Investigating
We are currently aware of a technical issue with a third-party that is causing an increase in failures for transaction authorizations processing via the Mastercard Send Service platform. Worldpay is engaging Mastercard to investigate the failures. All Worldpay systems are operating normally. Worldpay will continue to monitor the environment for recovery.