INC0501417 - We are investigating issues with Authorizations on the Virtual Terminal Merchant Portal

Incident Report for Worldpay Platform Status Page

Resolved

We have resolved the technical issue impacting the Virtual Terminal Merchant Portal. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Posted May 15, 2026 - 16:54 UTC

Investigating

We are currently experiencing a technical issue with the Virtual Terminal Merchant Portal. Technical resources are working to identify and resolve the issue as a matter of priority.
Posted May 15, 2026 - 15:47 UTC
This incident affected: Portals & Reporting.