INC0386573 - We were aware of an incident causing the delay of eCommerce Secure Scheduled Reports (SSR).

Incident Report for Worldpay Platform Status Page

Resolved

We have resolved the technical issue affecting availability of the eCommerce Secure Scheduled Reports (SSR). The reports are now available. We apologize for any inconvenience this may have caused you or your customers.
Posted Jan 27, 2026 - 20:21 UTC

Identified

Worldpay technical resources are working to generate the delayed reports.
Posted Jan 27, 2026 - 19:12 UTC