There was an incident affecting the token service on the Access Worldpay platform. Some transactions may have resulted in a timeout or have been declined. Worldpay technical resources identified an unexpected issue with a server which was restarted to restore services. Worldpay will continue to monitor the processing environment for stability.
Posted Sep 22, 2026 - 11:40 UTC
Investigating
We are currently experiencing a technical issue with Tokenization requests on the Access Worldpay platform. Technical resources are working to identify and resolve the issue as a matter of priority.