INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability

Incident Report for Worldpay Platform Status Page

Resolved

We have resolved the technical issue with Portals & Reporting. eCommerce (VAP) SSR reports were delayed in being delivered to clients. All reports are available to download or view as of 14:51 ET. We apologize for any inconvenience this may have caused you or your customers.
Posted Sep 29, 2026 - 18:51 UTC

Investigating

We are currently experiencing a technical issue with Portals & Reporting. eCommerce (VAP) SSR reports are delayed in being delivered to clients. Technical resources are working to generate the delayed reports as a matter of priority.
Posted Sep 29, 2026 - 16:35 UTC
This incident affected: Portals & Reporting.