The Third Party has resolved the technical issue with eps. The service is now operating as expected.
Posted Aug 01, 2025 - 22:34 UTC
Identified
We are continuing to experience a technical issue with eps that may be causing transaction timeouts or declines. Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.
NEXT UPDATE: 2025-08-01 22:30:00 UTC | 2025-08-01 18:30:00 EDT
Posted Aug 01, 2025 - 20:33 UTC
Update
We are continuing to investigate this issue.
Posted Aug 01, 2025 - 19:32 UTC
Investigating
We are currently aware of a technical issue with eps that may be causing transaction timeouts or declines. eps technical resources are monitoring the issue and will provide updates as received.