INC0501131 - We are investigating potential issues with Portals & Reporting

Incident Report for Worldpay Platform Status Page

Resolved

We have resolved the technical issue with iQ Functionality. The service is now operating as expected. We apologies for any inconvenience this may have caused you or your customers.
Posted May 15, 2026 - 10:25 UTC

Identified

We are continuing to experience a technical issue with Portals & Reporting, iQ functionality. Our technical resources continue to work to resolve the issue as a matter of priority.
Posted May 15, 2026 - 10:04 UTC

Investigating

We are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
Posted May 15, 2026 - 09:50 UTC
This incident affected: Portals & Reporting.