INC0197058 - We are investigating potential issues with Portals & Reporting
Update - Worldpay technical resources have identified a reporting schedule issue and are working towards resolution. The affected NAP and Pazien reports will be regenerated once the reporting schedule has been caught up. An update will be provided tomorrow, 2025-Aug-02 after 09:00 UTC/05:00 ET.
Aug 01, 2025 - 21:09 UTC
Update - Worldpay technical resources have identified a scheduling issue and continue to work towards resolution. Impacted reports are being regenerated. Further updates will be provided as more information becomes available.
Aug 01, 2025 - 19:07 UTC
Update - Technical support teams have identified an internal error affecting reporting for DART and PAZIEN and are working towards resolution. Impacted reports are being regenerated. More information will be provided as it becomes available.
Aug 01, 2025 - 16:20 UTC
Update - Technical support teams have identified an internal error affecting reporting for DART and PAZIEN and are working towards resolution. Impacted reports are still on hold. More information will be provided as it becomes available.
Aug 01, 2025 - 14:52 UTC
Update - Worldpay technical resources have identified the scheduling issue and are actively working to resolve it. Impacted reports will stay on hold until the issue is resolved. We will share further updates as more information becomes available.
Aug 01, 2025 - 12:50 UTC
Update - Worldpay technical resources have resolved a scheduling issue, the daily reports are currently on hold and will be resumed as soon as possible.
Aug 01, 2025 - 09:54 UTC
Update - Worldpay technical resources are continuing to work to deliver the reports.
Aug 01, 2025 - 08:04 UTC
Identified - Worldpay technical resources have identified the issue and are working to deliver the reports.
Aug 01, 2025 - 06:16 UTC
Investigating - We are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
Aug 01, 2025 - 05:59 UTC
INC0198094 - We are investigating potential issues with Funding & Payouts
Update - We are currently experiencing a technical issue with Funding & Payouts for merchants in Canada and the United States on the eCommerce (VAP) platform. Worldpay is continuing to work to provide the delayed funding. Funds are expected to be delivered by Monday, 04-Aug-2025.
Aug 01, 2025 - 18:49 UTC
Identified - Worldpay technical resources are continuing to work to resolve an internal ACH wire processing issue and provide the affected funding.
Aug 01, 2025 - 17:43 UTC
Investigating - We are currently experiencing a technical issue with Funding & Payouts. Technical resources are working to identify and resolve the issue as a matter of priority.
Aug 01, 2025 - 16:37 UTC

About This Site

Status of Worldpay Services

Authorization & Payments Operational
Acquiring Services Operational
Funding & Payouts Degraded Performance
Portals & Reporting Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 2, 2025

No incidents reported today.

Aug 1, 2025
INC0198364 - We are aware of potential issues with a Third Party provider.
Resolved - The Third Party has resolved the technical issue with eps. The service is now operating as expected.
Aug 1, 22:34 UTC
Identified - We are continuing to experience a technical issue with eps that may be causing transaction timeouts or declines. Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.

NEXT UPDATE: 2025-08-01 22:30:00 UTC | 2025-08-01 18:30:00 EDT
Aug 1, 20:33 UTC
Update - We are continuing to investigate this issue.
Aug 1, 19:32 UTC
Investigating - We are currently aware of a technical issue with eps that may be causing transaction timeouts or declines. eps technical resources are monitoring the issue and will provide updates as received.
Aug 1, 19:30 UTC
INC0198221 - We are investigating potential issues with Portals & Reporting
Resolved - Worldpay technical resources reverted an internal change to restore service. Worldpay will continue to monitor the environment for stability.
Aug 1, 18:03 UTC
Investigating - We are currently experiencing a technical issue with authentication into XiPay.worldpay.com. Technical resources are working to identify and resolve the issue as a matter of priority.
Aug 1, 17:26 UTC
INC0197903 - We are investigating issues with Authorization & Payments
Resolved - We have resolved the technical issue with Authorization & Payments on the Worldpay Total platform. The system is now operating as expected. We apologize for any inconvenience this may have caused you or your customers.
Aug 1, 17:41 UTC
Update - Worldpay support is investigating an incident impacting transaction authorizations on the Worldpay Total platform. More information will be provided as it becomes available.
Aug 1, 17:16 UTC
Investigating - We are currently experiencing a technical issue with Authorization & Payments. Technical resources are working to identify and resolve the issue as a matter of priority.
Aug 1, 17:14 UTC
INC0197882 - We are investigating issues with Authorization & Payments
Resolved - The Third Party has resolved the technical issue with Alternative Payment Method (APM) - PayPal. The service is now operating as expected.
Aug 1, 16:10 UTC
Identified - We are continuing to experience a technical issue with Authorization & Payments which is causing an increase in transaction failures for the Alternative Payment Method (APM) - PayPal. Worldpay technical resources continue to monitor the environment for recovery while the third-party works to restore service.
Aug 1, 15:20 UTC
Investigating - We are currently experiencing a technical issue with Authorization & Payments. Technical resources are working to identify and resolve the issue as a matter of priority.
Aug 1, 14:00 UTC
INC0197935 - We are aware of potential issues with a Third Party provider
Resolved - The Third Party has resolved the technical issue with 3D Secure. The service is now operating as expected.
Aug 1, 14:53 UTC
Investigating - We are currently aware of a technical issue with 3D Secure that may be causing 3DS transactions to decline. Technical resources are monitoring the issue and will provide updates as received.
Aug 1, 14:02 UTC
INC0196898 - We are investigating issues with Authorization & Payments
Resolved - The issue resolved without intervention from Worldpay technical resources. The system is now operating as expected.
Aug 1, 02:58 UTC
Investigating - There is an incident which is intermittently affecting transaction authorizations on the Worldpay core Processing (RAFT) platform. Worldpay technical teams are working to identify and resolve the issue.
Aug 1, 02:15 UTC
Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025
INC0188968 - We are investigating potential issues with Funding & Payouts
Resolved - We have resolved the technical issue with Funding & Payouts. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Jul 29, 09:17 UTC
Update - We are continuing to experience a technical issue with Funding & Payouts for Acquiring Platform customers. Technical resources are working to identify and resolve the issue as a matter of priority.
Jul 28, 14:20 UTC
Identified - We are continuing to experience a technical issue with Funding & Payouts for some Acquiring Platform customers. Technical resources are working to identify and resolve the issue as a matter of priority.
Jul 28, 14:01 UTC
Investigating - We are currently experiencing a technical issue with Funding & Payouts. Technical resources are working to identify and resolve the issue as a matter of priority.
Jul 28, 14:01 UTC
Jul 28, 2025
INC0192526 - We are aware of potential issues with a Third Party card issuer.
Resolved - Third-party technical resources resolved an internal issue to restore service. All Worldpay systems were operating normally. Worldpay will continue to monitor the environment for stability.
Jul 28, 16:45 UTC
Investigating - We are currently aware of a technical issue with a third-party card issuer that may be causing declines on the Accel/Transaliance network. Technical resources are monitoring the issue and will provide updates as received.
Jul 28, 16:06 UTC
INC0192221 - We are aware of potential issues with a Third Party provider
Resolved - The Third Party has resolved the technical issue with Women, Infants, and Children (WIC). The service is now operating as expected.
Jul 28, 14:11 UTC
Identified - Conduent technical teams are actively working to resolve an internal issue. All Worldpay systems remain fully operational, and Worldpay continues to monitor the environment throughout the recovery process.
Jul 28, 14:00 UTC
Investigating - We are currently aware of a technical issue with Conduent that may be causing Women, Infants, and Children (WIC) transactions to decline. Technical resources are monitoring the issue and will provide updates as received.
Jul 28, 13:57 UTC
Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025
INC0187327 - We are investigating potential issues with Portals & Reporting
Resolved - We have resolved the technical issue with Portals & Reporting. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.
Jul 24, 08:47 UTC
Investigating - We are currently experiencing a technical issue with Portals & Reporting. Technical resources are working to identify and resolve the issue as a matter of priority.
Jul 24, 08:35 UTC
Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

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